University of Wisconsin–Madison Medical College of Wisconsin

Managing Access to Medical Specialists for the Uninsured: Specialty Access for the Uninsured Program

Katrina Gonzales, MD; Greg Stadter, MPH; Theresa Umhoefer Wittry, MD; Ann Christiansen, MPH

WMJ. 2026;125(2):276-279. Published June 2, 2026.

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ABSTRACT

Background: Safety net clinics provide primary care to uninsured patients. However, receiving specialty care is more complex because most specialists are not employed by these clinics.

Methods: To improve specialty access, the Milwaukee Health Care Partnership created the Specialty Access for the Uninsured Program (SAUP). The program provides timely specialty care distributed equally across the 3 adult health systems in Milwaukee. This paper outlines the process and framework used to implement SAUP.

Results: Since SAUP implementation, 23 000 patients have been referred for specialty care, with a 91% appointment show rate.

Discussion: The current specialty access system is unsustainable. SAUP provides a framework to address inequalities in specialty care access.

Conclusions: The SAUP model demonstrates that a coordinated, equitable distribution of specialty referrals across health systems can improve access for uninsured populations. This collaborative framework offers a sustainable solution for other communities facing rising rates of uninsurance and the high costs of deferred care.


Author affiliations: University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin (Gonzales, Wittry); Wisconsin Statewide Health Information Network, Fitchburg, Wisconsin (Stadter); Milwaukee Health Care Partnership, Milwaukee, Wisconsin (Christiansen).
Corresponding author:
Katrina Gonzales, MD, 750 Highland Ave, Madison, WI 53726; email kbgonzales@wisc.edu; ORCID ID 0009-0008-0714-4353
Financial disclosures: None declared.
Acknowledgements: The authors would like to acknowledge the leaders and frontline staff at the 3 adult health systems and 11 safety net clinics that partner on SAUP to make the program successful.
Ethical approval and informed consent statement: Institutional Review Board approval was not required for this manuscript since no human subject information was accessed.

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